Hiring - Network Support Technician - Independence, Iowa

Job Description

Job Position: Network Support Technician

Job Type: W2 Contract

Location: Independence, Iowa

Duration: 9 months

Position Notes:
• This is an onsite position, and the client has requested that applicants be local to the state of Iowa and no farther than neighboring states. 
• Excellent communication skills are of the utmost importance for this position. 
• There will be two rounds of interviews with the client. 
• The first round interview will be a web meeting via Microsoft Teams. 
• The final interview will be conducted onsite in Independence, Iowa

Major Purpose:
Our client is seeking a Desktop Support/ Network Technician to provide support and to complete projects within the on-site K-12 school.   The client requests this contractor be local to the state of Iowa and able to interview in person.  

Responsibilities will be to work directly with the school administration and IT Director to prioritize and complete existing projects and to provide IT support to the school’s staff and students.   This is an onsite position. 

Responsibilities of the Network Support Specialist role include but are not limited to:
• Migrate the Student Network Servers from Windows Server 2008 to Windows Server 2022 – 2 years exp
• Administration of the Kaseya IT Management system
• Deploy and administer the Lightspeed Solutions Suite – 1 year exp
• Deploy and administer the Cisco Meraki Student Wireless Network – 1 year exp
• Troubleshoot problems and provide software and hardware technical support
• Ensure governance policies and best practices are followed
• Drive process standardization and automation throughout all areas
• Perform daily administrative tasks to support the school’s IT systems
• Work collaboratively as a key member of the team
• Need strong attention to detail, ability to problem-solve within a team and independently, ability to communicate effectively and often, manage multiple streams of work concurrently, and display strong commitment and ownership of work performed